Discussions

[desham03855]

Still no help..I can't try another tv as I don't have another. I love roku, but seriously,  the company needs to address this problem before we all switch to firestick!

[maguirlj]

I did a rma they are sending me a new one and I have to return the defective unit I have.  

[goat]

@cybergrimes thanks for heads up. Going to do the same, it's been offline since which is a waste... mind as well RMA and call it a day lol.

Thought too it was software side. And maybe it is, BUT if they're not fixing with updates theeen might as well send that replacement. Thx

[goat]

Awesome. I'll be doing the same now.

Thx for your follow-up

[Whtmntn]

Same thing here, just replying to get a count of hands that want this cleared up and fixed 

[mollys11]

My Streambar has developed low frequency bass distortion.

[RokuMary-F]

Hi @mollys11,

Thanks for getting in contact regarding your Roku Streambar issue.

Can you please provide us with more specific information about the issue you are experiencing? Does the issue only occur on a specific channel or all channels on your Roku device? 

We recommend taking a look at the troubleshooting steps provided by our Support page here: How do I set up my Roku® Streambar™? | Official Roku Support

Please keep us posted and we'll continue assisting you from there!

Kind regards,
Mary

[mollys11]

The problem only occurs at low frequency levelsl and effects all channels and inputs

[mollys11]

Same here,

[mollys11]

Similar bass/ low frequency distortion. YL001E414533  April 3021 UK.