I just purchased the Roku Smart Soundbar. I took everything out of the box and follow instructions to set it up. I plugged the power cord into the soundbar and then into the outlet. Then I connected the HDMI cord to the soundbar and then to the HDMI ARC porton my LG TV. Then I put the batteries in the Roku remote and hit the power button. I heard a noise that paired the remote to the sound bar. There is a solid amber light on the soundbar. When I press the button on the remote the light on the soundbar flashes white and then goes back to amber and nothing happens. I tried to do a factory reset by holding in the reset button. When i did this the light went from amber to white to a solid green. When I let go of the reset button the light went back to amber.
Is this a defective product and I should probably exchange it for a new one?