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Slouzstouvre
Level 7

Shutting off and off and cycling through menu options

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My roku tv keeps shutting off and turning back on and then cycling through the menu options and shutting iff again. I've done a factory reset, checked for updates, took batteries out of the remote and unplugged from power strip. I'm at a loss. Is my tv toast?
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Community Manager
Community Manager

Re: Shutting off and off and cycling through menu options

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Hi there, 

Sorry to hear about the issue you are running into!

You'll want to reach out to your Roku TV manufacturer to report this issue, and request additional support and assistance. You can locate their contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Please keep us posted if there are any other questions we can help answer for you. 

 

Cheers,

Tanner

 

Tanner D.
Roku Community Manager

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1 Reply
Community Manager
Community Manager

Re: Shutting off and off and cycling through menu options

Jump to solution

Hi there, 

Sorry to hear about the issue you are running into!

You'll want to reach out to your Roku TV manufacturer to report this issue, and request additional support and assistance. You can locate their contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Please keep us posted if there are any other questions we can help answer for you. 

 

Cheers,

Tanner

 

Tanner D.
Roku Community Manager

View solution in original post

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