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Fuzzycow101
Level 7

Sharp Roku TV flashes sharp logo for 10 seconds

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Tonight, our TV crashed and rebooted, but ever since it’s only flashing the Sharp logo for 10 seconds and then goes black and starts over again. 

We have tried to factory reset it, changed outlet, changed plugs, turned off our switch, and shut off our WiFi and hardwired the TV. Nothing has had any affect. We have it off now, but any ideas would be great. 

thank you!

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1 Solution

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RokuKariza-D
Roku Employee
Roku Employee

Re: Sharp Roku TV flashes sharp logo for 10 seconds

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Hello @Fuzzycow101

Thanks for posting here in the Community!

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach Sharp Support here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.

All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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5 REPLIES 5\
RokuKariza-D
Roku Employee
Roku Employee

Re: Sharp Roku TV flashes sharp logo for 10 seconds

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Hello @Fuzzycow101

Thanks for posting here in the Community!

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach Sharp Support here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Glueguy423
Level 7

Re: Sharp Roku TV flashes sharp logo for 10 seconds

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Our sharp 60" is doing the same thing.  Sharp . Roku tv flashes on for a few seconds then black screen.  Have unplugged, hit reset button nothing changed.  Help!

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RokuKariza-D
Roku Employee
Roku Employee

Re: Sharp Roku TV flashes sharp logo for 10 seconds

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@Glueguy423

We do apologize for the inconvenience this has caused you.

I'd recommend following my suggestion in my post above. The TV manufacturer is the best one to help you out with this matter.

Thank you for your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Not applicable

Re: Sharp Roku TV flashes sharp logo for 10 seconds

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all the TV manufacturers tell you is call a local technician (unless it's inside your warranty)

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RokuMary-F
Roku Employee
Roku Employee

Re: Sharp Roku TV flashes sharp logo for 10 seconds

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Hi @hylo,

Thanks for reaching out to the Roku community!

We'd like to take a closer look to see if there's anything else we can suggest to help. Can you please provide more information about the issue you are experiencing? 

With more information, we will be able to assist you further.
 

Best regards,
Mary

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