My 2+ year old Sharp/Hisense Roku TV is stuck on logo. Every 5 or so seconds, Sharp Roku TV logo would come on screen for a second or two and then disappear. I push reset button (behind TV, next to antenna) for 15 sec, 30 sec etc... but same issue. I unplugged it for few hours and plugged in, same issue.
I have not tried firmware update since I can't find it anywhere.
We're sorry for the experience – this is not what we aim for.
Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
If you have not already, please provide us with the following information: -Roku TV brand and model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About) -steps to reproduce the issue you are seeing -when did you start seeing this issue occur -what troubleshooting steps have you already taken to try to resolve the issue
Once we have this information we will be able to pass it along to the appropriate Roku team to investigate further.