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Edgolo
Reel Rookie

Seeking help with new ROKU TV

I received a Westinghouse Roku TV for Christmas and made the connections that I know of and when I turned on the TV, this is what appears on my screen: 20231227_112138_InPixio.jpg

Does this mean that there are connections that still need to be made or was it that the TV was damaged on the way to my house and I need to get a new set? Any help that can be provided will be greatly appreciated!

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2 REPLIES 2
renojim
Community Streaming Expert

Re: Seeking help with new ROKU TV

It's pretty obvious that your screen is cracked.  There's no fix for that.  Hopefully, the purchaser can take it back where it was bought.

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Edgolo
Reel Rookie

Re: Seeking help with new ROKU TV

Thank you for letting me know. I will take care of that as soon as possible...

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