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Jorge_13
Level 7

Screen replacement for Roku TV

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Someone scratched my roku TV screen using a box cutter. How can I get the screen replaced. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Screen replacement

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@Jorge_13 

Thanks for the inquiry.

As @renojim mentioned, have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

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renojim
Level 21

Re: Screen replacement

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You have to contact the manufacturer of the TV (Hisense, TCL, Sharp, etc.), but don't get your hopes up.  It's usually cheaper to get a new TV than to replace the screen.  I think that person with the box cutter owes you a TV.  :-)

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RokuDanny-R
Roku Employee
Roku Employee

Re: Screen replacement

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@Jorge_13 

Thanks for the inquiry.

As @renojim mentioned, have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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