Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Travispeterson8
Level 7

Screen Issues on 70in roku tv

Jump to solution

So im going to explain this the best i can. Our tv is brand new. We just bought the tv and it seems pretty decent.  And you cant always see it, but there are these big streakes on the lower right side. It almost looks like a smudge. Ive cleaned the heck out of it with different things. Wipes and what not. Im starting to think it is damaged itself. It honestly just looks like smudges that wont come off. And you can only see it im certain light and a certain angle. its driving me crazy. Any advice would be appreciated. Thabk you

0 Kudos
1 Solution

Accepted Solutions
RokuKariza-D
Roku Employee
Roku Employee

Re: Screen Issues on 70in roku tv

Jump to solution

Hi @Travispeterson8

Thanks for the post.

Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. We would recommend reaching out to the TV manufacturer's customer support team to report the issue and get help.

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

0 Kudos
2 REPLIES 2\
andyross
Level 16

Re: Screen Issues on 70in roku tv

Jump to solution

Roku only supplies the software for the TV's. You will need to contact the manufacturer for more support.

0 Kudos
RokuKariza-D
Roku Employee
Roku Employee

Re: Screen Issues on 70in roku tv

Jump to solution

Hi @Travispeterson8

Thanks for the post.

Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. We would recommend reaching out to the TV manufacturer's customer support team to report the issue and get help.

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos