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MattthewJ
Level 7

Sanyo Roku TV - CEC Issues

I have a Sanyo Roku TV .

Roku Model: 8620X

Sanyo Model: FW32R19FC

For over a year i've been using it to watch my streaming player. Using CEC, I can control the player with my Roku remote. It worked great.

Today, I updated my tv firmware so I could login to the roku channel etc. CEC stopped working. I've tried every setting change possible and nothing works. The Roku remote will not work on the streaming player.

I even tried downgrading the firmware back to stock, but Support wouldn't give me old firmwares.

 

Any suggestions would be greatly appreciated.

Thanks.

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2 Replies
Rbercier
Level 7

Re: Sanyo Roku TV - CEC Issues

Please help with connection 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Sanyo Roku TV - CEC Issues

@Rbercier

Thanks for the post.

Can you please specify the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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