Discussions

[lisamessa23]

I tried to connect my phone to the screen mirror and it won't connect I have unplugged the tv and plugged it back up and still nothing. It is connected to WiFi and the tv is up to date.

[genesisbound]

Have you turned on "smart view" on the phone

[Family1234]

I'm having the same issue I'm turning on smart view Bluetooth I'm connected....but it just says to unplug the power source that I'm trying to connect to and plug it back in... It just continued saying that no matter what

[genesisbound]

@Family1234 

What phone are you using?

Also are you on the same Wi-Fi that your TV is on?

[Camilor]

I'm having the same issue 

[genesisbound]

@Camilor 

Are you on the same Wi-Fi?

Are you using the samsung A20 phone?

[Pamburd98]

Same here ....yes I am on the same wifi...yes I am using the A20....yes I have tried everything suggested. I wouldn't be posting if I had not tried everything. Unplugging like it states...yes did that not just once but a few times. So now what?

[genesisbound]

@Pamburd98

Are you sure you have turned on "Smart view" on your phone?

Smart view icon

[genesisbound]

Also, crazy question, did you go into the settings on the Roku device and turn on screen mirroring?

It sounds stupid but it's a step that most people forget

[lisamessa23]

Yea I did