The remote I use for my Roku TV stopped working right the other day after being fine for years. I thought I needed a new remote, so I got a GE universal and it still has some glitches. Everything seems to work fine except the arrow keys. When I press the down or up keys it moves sideways which makes it very hard to navigate. I've tried unplugging power, and I have a brand new remote and batteries, I've tried everything I could see on Google but nothing seems to work. Any ideas?