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Level 7

RokuTV does not have remote or guide

I just bought one of these Tvs and as I looked through the box I noticed I did not have a remote or guide what am I supposed to do about that ??

[post title changed to denote issue]

1 Reply
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Roku Employee
Roku Employee

Re: RokuTV does not have remote or guide

[post moved to appropriate board]

Hi,

Thanks for letting us know about the issue that you are experiencing.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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