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Level 7

RokuTV Blackscreen - APIs


We noticed black screen on RokuTV. This is a hard problem to reproduce.


  • While watching a linear stream (CNN, for example), the video cuts out for a few seconds to black screen, then video reappears
  • This person was watching at home on a Roku device, but it seems this happens across the board on various devices
  • There are also some black screen issues where the video cuts out altogether and doesn’t recover.


Do you have APIs that provide info on input video streams available buffer, number of frames decoded by decoder and number of frames rendered by the renderer. Any APIs that give us insight into blackscreen would be very helpful. 




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