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al_schuey
Level 8

Roku wireless speakers too quiet with soundbar - software update possible?

I just bought the Roku Wireless Speakers (online from Roku) to pair with my Roku Soundbar and Roku Subwoofer (bought in-store from Best Buy). They speakers paired up easily and sounded somewhat OK during the sound demo but I am realizing that they are extremely quite compared to the soundbar. I have shuffled through all the sound settings and it seams like the "music" setting makes them the loudest but I still must have the speakers very close to my head to even hear them. Is there a solution to this that I am missing? If not, what are the chances of a software update fixing this issues; i.e. allowing volume adjustment of just the wireless speakers? If it is not going to be possible to turn those speakers up, I will need to return this purchase. It is unfortunate because I really enjoy the soundbar and subwoofer and thought this would be the icing on the cake.

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6 REPLIES 6\
Samp18
Level 7

Re: Roku wireless speakers too quiet with soundbar - software update possible?

Great concept from Roku on the wireless audio front! I am about to return the Wireless speakers also. Cannot hear them with the sound level from the sound bar. Any software on the horizon going to be available to balance the sound volume between wireless software wireless and sound bar?

NotaMesa
Level 8

Re: Roku wireless speakers too quiet with soundbar - software update possible?

I have the exact same problem with my speakers. Is anyone from Roku listening? I am very disappointed. Please help!

WarwornDisciple
Level 7

Re: Roku wireless speakers too quiet with soundbar - software update possible?

I have the same issue. I cant express how angry I am to have a brand new product that cost me 150 dollars and i cant even hear them unless i have my head within 6 inches of them. These are surround sound speakers and they should work like such. Going to return this because i dont feel like duct taping these things to the sides of my head. Very dissapointing.


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thurless
Level 7

Re: Roku wireless speakers too quiet with soundbar - software update possible?

I just added the Streambar after having used the wireless speakers for about a year. I'm having the same issue, the speakers are barely audible relative to the streambar. Can someone please advise? 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku wireless speakers too quiet with soundbar - software update possible?

@thurless

Thanks for the post.

Have you paired the Roku wireless speakers to the Roku Streambar so they work in conjuction?

Please keep us posted and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Jkhw
Level 7

Re: Roku wireless speakers too quiet with soundbar - software update possible?

There is no sakes help. So I want to know would the wireless pair help/boast my sound bar pro? I have the sub Woofer as well 

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