Discussions

[Sd6]

Hello Roku,

My wireless speakers continue to disconnect from the tv.  Once they disconnect, the only way to get them connected is to do a factory reset on the tv and start from the beginning.  I have performed all the other troubleshooting methods, and the only thing that works is the tv factory reset.   I need to exchange these speakers for another pair. 
steve

[banksey58 · Accepted solution]

I have had issues with my speakers constantly disconnecting as well. Ever since I got them, which were pre-ordered before they officially came out. I used to think I had to factory reset every time. A couple of years ago I read that if you go to:

Settings>System>Power>System Restart.

This works for me almost every time. Still super inconvenient, and I wish they'd just fix whatever the issue is, but at least don't have to do a factory reset. Hope it works for you.  

[Sd6]

Thanks for the tip. I will try this next time the speakers disconnect. Which I’m sure will be soon.  

[Sd6]

Thank you Banksey. Your tip worked.   
I really appreciate it. 

[Benedlr]

Mine did the same using a surge strip with the TV. Plugged into separate wall outlets and problem fixed.