I fell asleep with my tv on the other night and it is stuck on the “on screen” and pixelated. I tried a factory reset, to see if it was a low power issue, and I never got any over heating messages before. Help!
this is the screen
Hi @Apona04,
Thanks for posting in the Roku Community and providing a photo of the issue you are experiencing with your TCL Roku TV.
This may be related to a hardware issue. Have you contacted your TV manufacturer directly to report this issue and request additional support?
You can reach them here: support.tcl.com/us or at 1-877-300-8837.
Please keep us posted on what you find out.
Best regards, Mary
