I just bought a roku tv about a month ago and love it. But today my screen when watching Hulu is distorted at a slant and only at the bottom of the screen. It only does it when using a streaming service. Netflix, YouTube etc. Not when using my bluray, consoles etc.
It's very odd because I was watching greys anatomy and it's distorted but the abc sign is not even when the picture behind it is. Not sure if it's a tv issue or what. Any help would be appreciated
Can you please provide a screenshot of the image that you are seeing so we can get a better understanding of what the issue is?
In addition, can you please provide us the following information: -Roku TV brand and model -serial number -device ID -software OS/version (these can all be found in Settings > System > About) -does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button) -tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
With more information we will be able to assist you further.