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Level 7

Roku tv connected to wrong roku account

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When my roku tv was set up initially it was connected to another person's account. I need to switch it to my roku account so my roku TV recognizes my email and pin and payment info, etc. How do I do this?

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Level 18

Re: Roku tv connected to wrong roku account

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Settings->System->Advanced system settings->Factory reset.

Make sure when you go to link your TV you go to https://roku.com/link and not some scam site.  Remember, there is no fee to activate or link a Roku device.

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Highlighted
Level 18

Re: Roku tv connected to wrong roku account

Jump to solution

Settings->System->Advanced system settings->Factory reset.

Make sure when you go to link your TV you go to https://roku.com/link and not some scam site.  Remember, there is no fee to activate or link a Roku device.

View solution in original post