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Level 7

Roku tv and Roku app

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I dnt have my remote also I have a new WiFi but the Roku tv is not connection to my new WiFi 

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Roku Employee
Roku Employee

Re: Roku tv and Roku app

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@Keyshia8705 

Thanks for the post.

In order to connect to your wireless network, you will need a physical remote.

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Roku tv and Roku app

Jump to solution

@Keyshia8705 

Thanks for the post.

In order to connect to your wireless network, you will need a physical remote.

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturer contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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