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Roku subwoofer pairs with streambar, but no sound

Streambar and subwoofer paired and worked perfectly for about 6 weeks.  But, now the subwoofer will pair and emit the test tones but no sound during normal play.   What's wrong?

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2 REPLIES 2
19781
Newbie

Re: Roku subwoofer pairs with streambar, but no sound

The test sounds good the tv says the subwoofer is hook-up, and still no sound. I did a reset, and a

factory reset a few times and still no sound. No rush for now. Have a Merry Christmas.

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RokuDanny-R
Retired Moderator

Re: Roku subwoofer pairs with streambar, but no sound

@19781

Thanks for the post.

Can you please clarify how you are connecting the Roku Subwoofer? Are you connecting the subwoofer to a Roku Streambar or a Roku TV?

For more information about setting up a Roku Subwoofer, visit our Support page here: Set up your subwoofer

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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