TM1977
Newbie

Roku streambar with hisense smart RV

Trying to hookup my Roku streambar se to a Hisense smart TV. The streambar shows up on the smart TV platform. When I click the streambar to enter the streambar platform, is says it is not connected. This is while plugged into the HDMI 1 ARC port.  If I plug it into another HDMI port, it goes to the streambar platform but immediately says plug into the HDMI ARC port. The audio from the streambar works but I'm using the hisense smart TV platform and channel changer. The Roku channel changer does not work unless the streambar is plugged into one of the non ARC HDMI ports....but immediately says go to plug into the HDMI ARC port. As it stands I'm using the streambar speaker but not the faster streambar or the Roku channel changer 

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RokuRhea-V
Community Moderator
Community Moderator

Re: Roku streambar with hisense smart RV

Hey @TM1977

Thanks for posting your audio issue here! Can you provide more details about it?

  • When did the issue occur?
  • Could you please take a photo of the screen displaying the error message?
  • Did you make any updates on your Roku device?

I'll wait for your response.

Roku Community Team

Rhea V.
Roku Community Moderator
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