Discussions

[Js88]

Roku streambar sound will not turn off. The remote will turn the tv off and the light on the streambar goes out, but the sound is still on. How do I fix this please?!!!

[RokuCarly]

Welcome and thank you for posting here in the Roku Community, @Js88!

We'd be more than happy to assist you with this.

Firstly, is this your first time setting up a Roku streambar? Has this happened before? In addition,  please make sure that you are using a Roku remote that is currently paired to your Roku streambar for you to be able to utilize it properly. 

We'll be looking forward to your response as we are more than eager to provide you with an accurate resolution. 

Best regards,
Carly