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PhillyGuy
Reel Rookie

Roku speakers (4) installation stalls when connecting to Soundbar Pro

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I have a Roku TV. Roku woofer, soundbar pro and 4 Roku speakers. Initially the system installed correctly and worked. 3 months later, 1 rear speaker stopped working. I tried to pair the 4 speakers again and that did not work. I can pair 2 speakers but not 4. The installation hands up at the 4th speaker. I have swapped out the speakers...front/rear/left right. They work but not all 4 at once. I have factory reset the units (soundbar and speakers) multiple times. The woofer presents no problem. See screenshot of where the installation freezes.

 

 

 

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7by24info
Channel Surfer

Re: Roku speakers (4) installation stalls when connecting to Soundbar Pro

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To troubleshoot the issue with your Roku TV and sound system, try updating the firmware, performing a factory reset, and rebooting all devices. Follow Roku's specific re-pairing process and ensure good wireless signal strength. If the problem persists, contact Roku support for further assistance. 7by24info

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3 REPLIES 3
7by24info
Channel Surfer

Re: Roku speakers (4) installation stalls when connecting to Soundbar Pro

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To troubleshoot the issue with your Roku TV and sound system, try updating the firmware, performing a factory reset, and rebooting all devices. Follow Roku's specific re-pairing process and ensure good wireless signal strength. If the problem persists, contact Roku support for further assistance. 7by24info

PhillyGuy
Reel Rookie

Re: Roku speakers (4) installation stalls when connecting to Soundbar Pro

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Thanks for the reply. I did do a factory reset twice on the soundbar and multiple time on the 4 speakers. The speakers were definitely in range of the soundbar. I did speak with a Roku rep and they told me the firmware was up to date. 

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Tivoburkee
Community Streaming Expert

Re: Roku speakers (4) installation stalls when connecting to Soundbar Pro

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You cannot pair 4 speakers to a single device, it being Roku tv or Streambar. You have to pair two to the Roku tv, and then two to the Streambar. 

Edmund
Roku Community Streaming Expert

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