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MrMiyagi0128
Level 7

Roku sound bar not completing updates

I just picked up my Roku Sound Bar and for some reason it keeps going through the process of picking a language, picking a network and then updating. I don't know if its a series of updates that need to be done or if it's a bug. I started updating it last night around 10pm and it's now 1:34pm the next day. Is there any way to get past this issue?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku sound bar not completing updates

@MrMiyagi0128 

Thanks for the post.

We recommend rebooting both your wireless router and your Roku streambar.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can finish updating the device and setting it up. Then once your streambar has been setup, try switching back to your home wireless network.

Keep us posted with what you find out. 


Thanks,
Danny

Danny R.
Roku Forum Moderator
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