1- I have a deep smoothed brown noise black screen showing on my tv while steaming on my roku, it pop up while trying to watch a content on YouTube app rakuten Viki app so far.
2- the HDCP 2.2 error message appearing while trying to watch a content on YouTube app. And still appearing even though I have followed all the instructions on how to fix it, I even went to buy two different hdmi cable and it’s still happening.
3- know since yesterday my roku smart soundbar turn itself on when I have turn it off... it doesn’t matter how many times I turn it back off it’s just turns back on after a few minutes.
4- the sound, I don’t know what it’s but I think it is a bug or something. Example; my soundbar it’s off and a noise sound comes out or while I was watching it comes out a big sound and then goes down like a “boom and bam”.
5— the roku support team doesn’t know how to handle this type of situations. I have been patient but instead the roku smart soundbar, later on comes back with another issue. when the first hasn’t be solved yet.
I am really disappointed, it’s been two and a half months. What can I do? Return it how? Or have you guys know the solution for any of my issues? The most important to my right at the moment it’s the problem #3 if any one can advance me please. I will be very grateful!
