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Level 7

Roku skill for Alexa does not resume Prime Video when requested

Using a Roku TV with the Roku Alexa skill, I am able to launch Amazon Prime Video and pause a video. However, when I say "resume" or "play" or "unpause", the roku skill says "I didn't find anything on the roku skill to play music."

"Resume" did work for a few days but not now. Any ideas?  Thanks

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5 Replies
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Level 17

Re: Roku skill for Alexa does not resume Prime Video when requested

I'm not clear on what youre saying.

There is a button for pause and resume on the remote.

Why not use that?

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 7

Re: Roku skill for Alexa does not resume Prime Video when requested


@boogernose wrote:

I'm not clear on what youre saying.

There is a button for pause and resume on the remote.

Why not use that?



Um because literally the point of using Alexa is to be able to control things entirely with the convenience of voice commands... It's odd that you can pause using voice commands, but not resume the program. Sometimes it's more convenient to just say a command and not have to look for a remote every time. 

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Level 7

Re: Roku skill for Alexa does not resume Prime Video when requested

Exactly. It's also helpful for the disabled. But the dude had to be a smart***....

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Level 19

Re: Roku skill for Alexa does not resume Prime Video when requested

@stolar Thanks for the note here. I'll share this feedback along to our team to take a closer look and provide and further updates that I hear. 

 

Thanks,

Tanner

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Re: Roku skill for Alexa does not resume Prime Video when requested

Please do, can’t resume playback on anything. I can pause but can’t resume or unpause, with ANY app. Can’t pause netflix (but i believe that’s a legal thing), also can’t fast forward or rewind. I can volume up and down tho

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