Discussions

[Connie87]

My Tcl Roku tv is saying that Roku is currently unavailable and I rebooted my tv and that didn't work so it's not resolved as of yet.

[atc98092 · Accepted solution]

I have no clue what that might mean. Is it a specific channel/app, such as The Roku Channel? There is no "Roku" that has to be available in general for a device to work. A Roku TV should still work for OTA broadcasting even without a network connection. But that connection would be necessary for any app to work. 

[Connie87]

I made a mistake as I see that my husband clicked on Paramount+ and that said it's currently unavailable and I know that as we're not subscribed to it. And his concern is he doesn't see the Roku tv in a square by itself on the home page as it's not there as it was before. How can that be fixed?

[atc98092]

There is no tile for "Roku TV" as that's not a separate app. I am not currently using a Roku TV, and I know they've changed some of the tile layout. But there should be one to access the TV tuner to watch OTA TV, and access your HDMI ports if you have some other device connected. 

[HDMIGuy]

@Connie87 Is it the Roku channel app that is now missing from your home page?   If you are looking for the Roku channel go to the home screen and then select search on the left side of the screen.  Search for Roku channel and when found select add to home screen.  Once the Roku channel app is added to the home screen it can be moved to the very first position by putting the cursor on the app and pressing the * button on your remote.  Select move app and move it to whatever location you like on the main screen. 

[Connie87 · Accepted solution]

Thank you very much for your help as that worked to recover the Roku channel icon to the home page!! I learned something new. Lol You're awesome and I appreciate your help very much!! Have a great day!