I do not need, nor do I appreciate Roku's new "auto adding" channel scheme each time I log in. I do not appreciate their ads popping each time I log in. I find these schemes to be beyond distasteful & highly annoying. If I want to buy a Roku product I can look up what's new. I pay for streaming services in order to avoid commercials. I hope I am not alone in these sentiments.
Roku refuses direct customer interaction in order to eliminate labor costs associated with live reps. Roku does not seem to appreciate their greatest asset; their customers. I believe that an Amazon Fire Stick is in order. Personally, I'm tired of Roku's games. So, I have ordered an Amazon Fire Stick & am canceling my Roku account. I would suggest everyone do the same. Amazon offers 2 means of "LIVE" customer service contact; by phone & live chat! 🙂
Any company that behaves in a manner contrary to their customers needs doesn't deserve those customers & their money! Bye, bye Roku & good riddance!!!!!!!
