Forum Discussion
I will try that
Thank you for doing the suggested steps. Feel free to keep us posted on how it goes, especially when if it did not work for us to assist you further.
We look forward to hearing back from you soon.
Regards,
Nimfa
- crunchysuperman3 years agoChannel Surfer
No joy. I Removed the media player app, restarted the tv & re-installed the app. It looped the playback for about 6 hours, then quit back to the screensaver. One thing I have noticed is when I press a key on the remote to cancel the screensaver, I sometimes see a second of the video (frozen) before it jumps back to the menu. Other times, it is already on the main menu when I cancel the screensaver.
- RokuJechealR3 years agoRetired Moderator
Hi crunchysuperman!
We understand that you've taken the troubleshooting steps to fix the issue.
Do you currently have any Bandwidth Saver settings set? It's possible that the channel is timing out with the Bandwidth Saver feature. You can check out this article for further references: How does Bandwidth Saver work.Please keep us posted what you find out and we will be able to assist you further.
Warm regards,
Chel
- crunchysuperman3 years agoChannel Surfer
Nope. Turned that off and it was still working when I left, but when I came in this morning it was right back to the screen saver.
At this point, I will probably just pick up a mini media player that goes through HDMI, unless you have another suggestion.