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Roku has sound but no picture!

My roku tv stopped working out of nowhere. I can hear the sound when I press the buttons on my remote but there is no picture at all. Just a black screen. I looked up how to resolve this issue and all i’m reading is to unplug it, reset by using the reset button on the back & by the remote and nothing is working. The small red dot at the bottom of my tv will flash , then it will cut off , then it will stay red. I need answers!!!! This is the first time this has happened and I have had this roku for 3 years without any issues until now! 

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Community Streaming Expert

Re: Roku has sound but no picture!

Roku doesn't make the TVs, so you'll have to contact the manufacturer.

Where to get support for your Roku TV™ | Official Roku Support 

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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Re: Roku has sound but no picture!

The same with mine it kinda sucks


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Retired Moderator

Re: Roku has sound but no picture!

Hi @Greengorilla030

Thanks for posting here in the Community.

Can you please provide us with more information regarding the issue you are experiencing? Are you using a Roku player or Roku TV? What troubleshooting steps have you taken so far to try to resolve the issue? How long has the issue been occurring?

Please keep us posted and we'll continue assisting you from there.


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