All of the sudden my Roku displays horizontals and diagonal lines directly after it starts and displays the Roku logo.
I tried reset and checked the cablings all is good
Hey @Pammoun
Thanks for bringing this to our attention.
To better understand your issue, we would recommend replying here with a photo of your TV screen. Please let us know as well the model of your Roku device/TV which can be located by navigating to Settings > System > About.
With more information, we will be able to assist you further.
All the best,
Kariza
Thanks, @Pammoun
We would recommend trying the suggestions below:
Please keep us posted!
All the best,
Kariza
I had the same issue when I connected a Roku 4 to an older Sony Bravia. I think the issue is that the TV only supports 1080i format which the Roku 4 does not. I swapped a Roku Express to that TV and moved the Roku 4 to the other TV which is 1080p and they both work fine now.
Check the TV HDMI format. If it's 1080i, then check if the Roku you are using supports 1080i.