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sbcg79
Level 7

Roku device flashes black

After I turn on my Roku it automatically starts flashing black. Then a Roku hdmi notice shows up. I’ve done all of what it states to fix problem but it continues. 

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1 REPLY 1
RokuKariza-D
Roku Employee
Roku Employee

Re: Roku device flashes black

Hi @sbcg79

Thanks for the post.

Could you tell us how are you powering your Roku device? Is it connected to the USB port of the TV or to a wall outlet? In some cases, the USB power provided by the TV is not sufficient to power the device. Even though your Roku device may appear to be working, running with insufficient power can lead to instability, crashing, and other unpredictable behavior.

Using the included power cord and power adapter, we suggest plugging your Roku into a working power outlet in the wall. Powering it through a power outlet in the wall has the additional advantage that your Roku player will not need to power up every time you turn on your TV. This means your Roku player will be up and running faster than it would be connected to a TV.

Let us know how it goes!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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