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Level 7

Roku Tv freezes on update

My Roku TV keeps on freezing up after the system update attempts to update. I chose set up network and then it freezes up. How do I fix this

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Roku Employee
Roku Employee

Re: Roku Tv freezes on update

@Mellz_89 

Thanks for the post.

We recommend rebooting both your wireless router and your Roku device.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot, to see if you can finish updating your Roku TV and setting it up. After your Roku TV is setup, try switching back to your home wireless network.

Keep us posted with what you find out. 


Thanks,
Danny

Danny R.
Roku Forum Moderator
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