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Level 7

Roku Tv forgets my wifi when i turn it on

So i just got a 58’ Roku ONN. Tv, it works great for the most part. The one bad thing about it is when i decide that i want to watch tv or netflix etc, it tells me that i have no wifi connection. All i do is sign into wifi and it works fine after, but i really don’t want to log into my wifi everytime.
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2 Replies
Level 7

Re: Roku Tv forgets my wifi when i turn it on

I am having the same issue with the 50" Onn Roku TV. The issue started with the latest software update 9.2.0 Build 4501 on Sunday, December 1st.

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Roku Employee
Roku Employee

Re: Roku Tv forgets my wifi when i turn it on

[post moved to appropriate board]

@akferrier @luvroox 

Thanks for the inquiry.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

You can reach ONN support here: 1-800-966-6546


Thanks,
Danny

Danny R.
Roku Forum Moderator
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