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JEarp93
Newbie
‎10-27-2022 11:58 AM

Roku Tv and other Apps including live tv

My roku TV and other channels keep saying connection problems I don't have the ability to hard wire it but my computer and everything else is working so I know it's a roku problem this is the 2nd time in the last 2 weeks this has happened my TV is less than a month old is this a mass roku issue like before what can be done for it to work I went to sleep it worked fine I woke up none of it works even after resetting everything

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RokuLianna
Retired Moderator
‎10-27-2022 12:08 PM

Re: Roku Tv and other Apps including live tv

Hi @JEarp93
Welcome to the Roku Community!

I'd be delighted to look closely to see how we may assist you in getting started. Do you receive an error message when attempting to connect to your wireless network or when streaming a specific channel?

For troubleshooting purposes, have you tried re-connecting your Roku to a solid wireless network to see if that helps resolve the issue you are seeing? You may also try to connect to an alternate wireless network, such as another mobile phone signal typically provided and maintained by specific mobile phone (cellular) service providers, to see if you are experiencing the same issue.

With detailed information, we will be better able to assist you.


Warm Regards,
Lianna

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