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BethNC
Level 7

Roku TVs not working and will not reboot

Since the storms yesterday, my Roku TV is not working. And we tried to set up a new one in my sons room and it will not send a code. Any ideas?

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1 REPLY 1
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku TVs not working and will not reboot

@BethNC

Thanks for the post.
Can you please specify the issue you are experiencing? What do you mean the TV is not working? For the other TV that you are having an issue activating, have you tried connecting the TV to an alternate wireless network, such as a mobile hotspot, to see if you are able to finish activating your Roku device?

Please keep us posted and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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