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Roku TV won’t connect to any remote or roku app

Roku TV won’t connect with the Roku App remote (yes, they’re connected on the same wifi network). The remote won’t work on it either. Batteries have been replaced and the IR remote works with my other Roku TV and will also connect to the Roku App remote. Is it the TV not working anymore? 

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2 Replies
Level 20

Re: Roku TV won’t connect to any remote or roku app

Do you have something in front of the tv like soundbar blocking the IR sensor? You have two Roku tv's have you tried both remotes on the tv? If else fails try unplugging the tv from the power for a bit. 

Edmund
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Re: Roku TV won’t connect to any remote or roku app

Thank you, I appreciate the response. There’s nothing blocking the sensor. And yes, I’ve tried all that and no luck.

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