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HoraceHolt1981
Reel Rookie

Roku TV won't connect to Wi-Fi

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Hi, my name is Horace Holt. Messaging from Saskatchewan Canada. Today. My Roku TV won't connect to the Wi-Fi. Had no problems the whole time prior. This goes along with my cell phone, devices and accounts. I'm looking for help and support and tracing the issue and possibly who's causing these issues

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RokuJohnB
Community Moderator
Community Moderator

Roku TV won't connect to Wi-Fi

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Hi @HoraceHolt1981,

Thank you for posting here in the Roku Community!

We acknowledge your concern about the Roku TV not being able to connect through your Wi-Fi. We're happy to help.

Please check out this support article on fixing internet errors and issues on your Roku streaming device.

I hope you'll find this helpful info. Please keep us posted on what you find out.

Best,
The Roku Community Team

John
Roku Community Moderator

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JWS9518
Streaming Star

Roku TV won't connect to Wi-Fi

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Try rebooting your modem and router by unplugging them for about 60 seconds.  Also, check for a firmware update for your router and your devices.

RokuJohnB
Community Moderator
Community Moderator

Roku TV won't connect to Wi-Fi

Jump to solution

Hi @HoraceHolt1981,

Thank you for posting here in the Roku Community!

We acknowledge your concern about the Roku TV not being able to connect through your Wi-Fi. We're happy to help.

Please check out this support article on fixing internet errors and issues on your Roku streaming device.

I hope you'll find this helpful info. Please keep us posted on what you find out.

Best,
The Roku Community Team

John
Roku Community Moderator
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HoraceHolt1981
Reel Rookie

Re: Roku TV won't connect to Wi-Fi

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Thank you for replies. Just saw them. I have got it working again. If more problems continue I'll contact again. Thanks again for replies and sorry if took a bit to get back.  

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HoraceHolt1981
Reel Rookie

Re: Roku TV won't connect to Wi-Fi

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Thank you for replies. Just saw them. I have got it working again. If more problems continue I'll contact again. Thanks again for replies and sorry if took a bit to get back. 

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RokuJohnB
Community Moderator
Community Moderator

Re: Roku TV won't connect to Wi-Fi

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Thanks for keeping us posted, @HoraceHolt1981!

Just wanted to drop you a line to say that if you are still having trouble or feel like your issue has not been fixed, please let us know.

And don't forget, you can always get help at support.roku.com when you need it.

Thanks,
The Roku Community Team

John
Roku Community Moderator
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