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Level 7

Roku TV volume not working

Roku tv volume not working. Picture and everything else works but trying to put the volume up is impossible using the remote and the app on my phone. It will go up and you can hear the audio but just go right back down on its own. It wont stay on any volume level just (0). HELP!

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Level 18

Re: volume not working

WE dont know of your specific brand name. Roku doesnt make TV's.......

Anyway I have heard of this problem before. Try resetting the TV's software.

It may be you have an old TV from what I recall.

You can try fiddling with Settings/Audio

Sometimes the headphone port on the TV will be unaffected.

In which case you can use fancy computer speakers like Cambridge.

Thats exactly what I did a long time ago without problems.

---A problem clearly stated is a problem half solved---.
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Roku Employee
Roku Employee

Re: volume not working


Thanks for the inquiry.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of contact information for Roku TV manufacturers, visit our Community post here: Contacting Support for Your Roku TV


Danny R.
Roku Forum Moderator
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