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Level 7

Roku TV volume is super Quiet on some channels.

Hello, I got the Sharp Roku 55" TV on black Friday Model: LC-55LB481U

I am very pleased with the TV, but I have a problem with some of the Roku Channels, specifically Amazon and Netflix (I haven't tried many others)

The volume is super low on them, to the point I have to turn the volume up to 80%. What's funny is that my regular TV input comes in crystal clear and I can hear it easily at 20%.

So it is not a hardware issue, the speakers work, it must be a software issue right?
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9 Replies
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Level 9

Re: Roku TV volume is super Quiet on some channels.

It's not the Roku nor your TV (I use an AVR rather than TV speakers, but the result is the same). It's the software, specifically the channel developer's software. There's nothing you can do about it other than complain to the developer (which is the same as nothing, as they won't change it). I always have to turn the volume down on music channels, and increase it on certain video channels.
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Level 19

Re: Roku TV volume is super Quiet on some channels.

It's not the developer.  There's literally nothing that can be done in Roku channel software to affect the audio level (with the possible exception of Netflix which has always had an inside edge when it comes to their Roku channel, but I sincerely doubt their software is able to affect the audio level).  It's purely a result of how the video and audio are muxed together at the source.  Blame the content provider for any audio level problems, not the developer.

-JT
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Level 9

Re: Roku TV volume is super Quiet on some channels.

The bottom line is "that's what remote controls are used for".
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Level 7

Re: Roku TV volume is super Quiet on some channels.

Hi.
I have exactly the same issue.
Sharp Roku TV.
I have just added an LG soundbar of 300W.
The bar reaches a super powerful volume from any source, but when using directly the Roku the sound is poor

Any other hint than "it will be never solved?" Smiley Happy
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Level 8

Re: Roku TV volume is super Quiet on some channels.

Change the audio out from whatever it is on now to DD/DTS. DO NOT use DD+. I believe that this is the source of your problem. DD+ is kinda jacked up right now. "Auto" will not work correctly either. Try it and report back please.
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Level 7

Re: Roku TV volume is super Quiet on some channels.

I am having the same issues. About a month ago I bought a TCL 4K Roku tv. I love the picture quality but the audio was very poor especially when watching Netflix and Amazon so I installed a sound bar. The volume is still not very loud. I tried the HDMI arc 3 and also the digital audio output with no luck in trying to boost the TVs audio output.
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Level 7

Re: Roku TV volume is super Quiet on some channels.

I also have an LG soundbar. The sound from the Vevo channel is extremely loud. Netflix previews (on the main Netflix screen) are also loud. The actual Netflix shows ahd movies play at lower volume though. 

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Level 7

Re: Roku TV volume is super Quiet on some channels.

All these replies are wrong and I’m not sure what it is either but I know it’s something to do with the Roku tv’s flawed technology. I’m an audio engineer with a degree 10years strong so I know all these replies are incorrect for the fact that SOMETIMES the audio is fine & sometimes it’s really quiet. Doesn’t matter the app, the film/show of choice it simply is really loud or really quiet. I could watch the same thing I watched today, tomorrow and the volume output might be completely different on the same setting. The only idea I might have is the fact that everything on this tv runs through streaming so with not so great internet in can affect the way things will play. Video, audio, everything. & I have the same Tv just a few inches smaller. Does the same thing for me and drives me crazy. 

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Level 7

Re: Roku TV volume is super Quiet on some channels.

I think I may have figured it out. Picknick was correct. He gave me an idea i work for a communications company and we handle internet. I have two roku tvs and my home is two stories. My connection with the 5GHZ is good not excellent. With wifi routers you get two connections 5Ghz and 2.4ghz. 2.4 is a little slower but has a wider range. So i connected both tvs to 2.4 and now I have leveling and night mode back and increased volume on all apps 

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