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Level 7

Roku TV update wifi loop

i connected it to internet then when i do it updates and restarts then i have to set up my tv again and update it again i’ve done this 7 times i can use the hdmi’s but not netflix or any streaming service any ideas ?

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1 REPLY 1\
Roku Employee
Roku Employee

Re: update wifi loop


Thanks for the note.

We recommend rebooting both your wireless router and your Roku device.

I'd also recommend trying to connect your device to an alternate network or mobile hotspot to see if you can get your Roku TV set up.

Keep us posted with what you find out. We'd also recommend reaching out to your Roku TV manufacturer directly for more help. They provide direct support and may be able to assist you further. You can locate their contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...


Danny R.
Roku Forum Moderator
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