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ztman12
Level 7

Roku TV stuck in reboot.

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My 55” Insignia Roku tv keeps rebooting (showing blue welcome screen then going black). Does not let me get to settings. I have tried u plugging and holding power button, holding reset button for hard reset, resetting WiFi etc and nothing works. I have read online that people with the same problem took out an SD card. Is that standard on the Roku TVs? It seems like people have satisfied their problem. It did happen after a hurricane (we u plugged tv for hurricane) but I have read that power outage or surge could potentially cause problems.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku TV stuck in reboot.

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@ztman12 

Thanks for the inquiry.

Have you tried contacting Insignia support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support, warranty, and repair services for their products.

You can reach them here: https://www.insigniaproducts.com/contact-us or at 1-877-467-4289.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku TV stuck in reboot.

Jump to solution

@ztman12 

Thanks for the inquiry.

Have you tried contacting Insignia support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support, warranty, and repair services for their products.

You can reach them here: https://www.insigniaproducts.com/contact-us or at 1-877-467-4289.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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