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alimarie018
Level 7

Roku TV set up

My TV is cracked and there is no way that I can see the whole activation code to sign in is there any way you could send the activation code to a different device?

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3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku TV set up

@alimarie018 

Thanks for the inquiry.

Unfortunately the activation code can only be shown directly on the Roku device/TV when you are activating.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Hank1
Level 7

Re: Roku TV set up

I'm waiting for an email that never comes.  It would allow me to activate my new player.  I already have an account, but this email just doesn't arrive.  Ideas?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku TV set up

@Hank1 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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