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Roku TV not showing antenna channels in live TV

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Hello John,

this happened to my TV last night, I’ve followed the steps on this thread but none seem to be working.

please can you help?

thanks

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5 Solutions

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RokuTakashi
Community Moderator
Community Moderator

Re: Roku TV not showing antennae channels in live TV

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Hi, @CarolineWM

Welcome to the Roku Community.

We see that you need assistance setting up your Antenna on your Roku TV, and we'd be glad to help. A Roku TV is equipped with an ATSC tuner that provides access to digital “over-the-air” broadcast television. These channels can be accessed via an HDTV antenna connected to the Antenna TV input on your Roku TV.

Connecting to an HDTV antenna

Depending on where you live, you may be able to receive free “over-the-air” TV broadcasts from nearby TV stations using an HDTV antenna.

To access “over-the-air” broadcast television, the HDTV antenna must be connected to the Antenna TV input of your Roku TV.

  1. Connect the coaxial cable from your HDTV antenna to the “Ant/Cable In” connector on the back of your Roku TV.
  2. Turn on your Roku TV, go to Home and select Antenna TV. If Antenna TV is missing, you can add it by going to Settings > TV inputs > Antenna TV > Set up input.
  3. Follow the instructions on the TV screen to complete the setup.
  • Note: The placement of the HDTV antenna can affect which TV stations you may be able to receive and the quality of the TV signal. It is normal for the initial channel scan to take a while.

For more information, you can visit this support article on How to set up the Antenna TV input on your Roku TV™

We hope you find this information useful, and let us know if you have further concerns on inquiries.

Best wishes,
Kash

 
 
 
Takashi O.
Roku Community Moderator

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Redman59
Reel Rookie

Re: Roku TV not showing antennae channels in live TV

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Factory reset worked for me. Now that I get antenna/air channels I may reconnect the internet later. Thanks CMike

Have my laptop on HDMI to stream everything else pre -Roku just like I used to before I got this TV.

A lot of time wasted today

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RokuJechealR
Community Moderator
Community Moderator

Re: Roku TV not showing antennae channels in live TV

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Hi Community users,

Greetings from the Roku Community!

Thanks for letting us know about your trouble with the OTA channels on your Roku TV. We'd be more than happy to investigate further.

In this case, we recommend navigating to Home > Settings > TV inputs > Live TV > Manage Channels > Manage all Channels > (Checked Hide Streaming Channels). To see if it helps to resolve the issue.

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Roku TV not showing antenna channels in live TV

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Hi @Dutydog,

Welcome to the Roku Community!

Thanks for letting us know about the trouble you've encountered getting your local channels. In this case, we recommend following the steps provided below to see if they help resolve the problem.

  1. Go to Home
  2. Go to Settings
  3. Go to TV Inputs
  4. Go to Live TV
  5. Go to Manage channels
  6. Click Hide streaming channels, then go back and scan  for antenna channels

Please keep us posted on how this works for you, and we'll continue assisting you from there.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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RokuArjiemar
Community Moderator
Community Moderator

Re: Roku TV not showing antennae channels in live TV

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Hello! @jeantvutah,

We appreciate you sharing your post in the Roku Community!

Thank you for reaching out to us. We understand your confusion with your channels when Live TV channels aren't showing your antenna channels as expected. We're pleased to assist.

With the Live TV Channel Guide, your TV listings are combined into a single channel grid. This is a helpful part of watching TV on your Roku TV system by letting you quickly find your favorite free, live TV. You can access the Live TV Channel Guide directly from The Roku Channel or from the convenient Live TV app on your TV's home screen.

If you want to hide streaming TV channels and only see information for "over-the-air" channels, you can go to Settings TV inputs > Live TV > Hide streaming TV channels and select Hide all. If you want to hide the Live TV app from the home screen, highlight it, press Star on your Roku remote, and then select Remove input.

For additional help and detailed instructions, read the article about using the Live TV Channel Guide to find TV listings.

Thanks,
Arjiemar

 

Arjiemar
Roku Community Moderator

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51 REPLIES 51
RokuBernie-D
Community Moderator
Community Moderator

Re: Roku TV not showing antennae channels in live TV

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Hi @chez_petrie,

We appreciate your first post here in the Roku Community!

Thank you for your response to the post above regarding your Antenna channels, and we thank you for taking the time to follow the suggested troubleshooting steps. We are more than happy to assist you.

In addition, you can follow these steps to scan the channels: Using your Roku remote, press Home > Settings > TV inputs > Live TV > Set up input > Atenna and Cables. For detailed information, you can visit our support page on how to set up and watch live TV on your Roku TV system.

We hope it helps.
Best regards,
Bernie

Bernie D.
Roku Community Moderator
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Re: Roku TV not showing antennae channels in live TV

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Why do we have to do a system reset every time we turn the TV on in order to get the attena channels? 
I am really not liking this TV. 

CarolineWM
Newbie

Re: Roku TV not showing antennae channels in live TV

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Did you ever figure out how to set up antennae TV? I have spent hours

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RokuTakashi
Community Moderator
Community Moderator

Re: Roku TV not showing antennae channels in live TV

Jump to solution

Hi, @CarolineWM

Welcome to the Roku Community.

We see that you need assistance setting up your Antenna on your Roku TV, and we'd be glad to help. A Roku TV is equipped with an ATSC tuner that provides access to digital “over-the-air” broadcast television. These channels can be accessed via an HDTV antenna connected to the Antenna TV input on your Roku TV.

Connecting to an HDTV antenna

Depending on where you live, you may be able to receive free “over-the-air” TV broadcasts from nearby TV stations using an HDTV antenna.

To access “over-the-air” broadcast television, the HDTV antenna must be connected to the Antenna TV input of your Roku TV.

  1. Connect the coaxial cable from your HDTV antenna to the “Ant/Cable In” connector on the back of your Roku TV.
  2. Turn on your Roku TV, go to Home and select Antenna TV. If Antenna TV is missing, you can add it by going to Settings > TV inputs > Antenna TV > Set up input.
  3. Follow the instructions on the TV screen to complete the setup.
  • Note: The placement of the HDTV antenna can affect which TV stations you may be able to receive and the quality of the TV signal. It is normal for the initial channel scan to take a while.

For more information, you can visit this support article on How to set up the Antenna TV input on your Roku TV™

We hope you find this information useful, and let us know if you have further concerns on inquiries.

Best wishes,
Kash

 
 
 
Takashi O.
Roku Community Moderator
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djd66
Newbie

Re: Roku TV not showing antennae channels in live TV

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Hi,

I follow these instructions.  The TCL Roku tv finds the live local HDTV channels.  I save them as favorites.  And then when I open Live TV, those channels are all gone.  I click the settings book to hide streaming channels, and still no change, just the streaming channels appear.  No HDTV channels.  I have rescanned, the channels are found, and then we just repeat the same failure.  What is wrong with this tv or app? This is frustrating.  My mom has no other way to watch local channels.  We just bought this tv, may need to return it.  

djd66
Newbie

Re: Roku TV not showing antennae channels in live TV

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Well, i found the channels.  Instead of going into Live TV, i look under the apps and there is what I guess is another version of Live TV.  That version has the HDTV antenna channels.  So strange.

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Gjh1776
Channel Surfer

Re: Roku TV not showing antennae channels in live TV

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Same thing on both Roku TV's.  After scanning, I mark all my antenna channels as Favorites, then when it won't show them, I ask for my Fav's and there they are.  If you are on an antenna channel when you go to Home, they will show up when you go back to Live TV.

That said, this not a fix.  Roku should be ashamed to have this go on so long and give such lame suggestions for a fix.  Somewhere, someone is in charge of this software, and that person should be working in fast food.  I would like to see a response from that person explaining why that isn't true or from that person's boss explaining why they aren't paying attention.  

CMike
Channel Surfer

Re: Roku TV not showing antennae channels in live TV

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The only way to get the antenna channels easily is to do a factory reset and then when you set the TV up do NOT connect it to the internet.  Then you can go in the settings and tell it to search for antenna channels.

Gjh1776
Channel Surfer

Re: Roku TV not showing antennae channels in live TV

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But that forces you to give up one functionality to get another.  Both are stated capabilities of the device, so both should be available.  This is a massive failure by Roku.  I'm going to start posting about it on social media.  I like Roku, but there is no good reason not to fix this unless the entire software development team was transported to an alien planet.  They need to face the music.

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