Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roku TV not showing Network name

I have a Onn Roku TV and having trouble seeing the network name. I also have Verizon Fios in the antenna slot. Can't get cable channels either. Information below:

Roku TV 7827X

Onn. Model 100012584

Serial number  YN00VK746222

Software 10.5.0*build 4201-AT

Device ID M089DV746222

I Factory Reset TV and still same problem. Any help will be greatly appreciated and Thanks 😊 

0 Kudos
Community Streaming Expert

Re: Roku TV not showing Network name

If it's not seeing your Wi-Fi network it's possible your router is configured for a channel that isn't supported or it's set to "Auto" and it automatically switched to an unsupported channel.  For 2.4GHz networks only channels from 1 to 11 are supported and on 5GHz channels 48 and below or 149 and above are supported.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos