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Level 7

Roku TV non roku wired speaker, no audio

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Hi, my Vizio tv used a powered speaker for surround audio; it works fine by rca cables; tv now (rip) and I purchased a Roku TCL tv, now I can not pair the speakers to this tv fallowing the configuration steps.Does it have to be a Roku speaker to work? If mines work, please tell me how? Thanks have a good day.

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Level 19

Re: Roku TV non roku wired speaker, no audio

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@MingoAv1950  Thanks for reaching out. Your Roku TV can only be wirelessly paired to Roku TV Wireless Speakers. If you are trying to use an external audio system or speakers, they will need to be connected to your TV using either the HDMI ARC port on the TV, an optical audio cable (if your TV provides this option) or via the 3.5mm audio jack. 

For more help and support settings up your Roku TV, feel free to contact your Roku TV manufacturer directly. They provide additional assistance and can help answer any other questions that you may have regarding your TV or it's features. You can reach them here: https://support.tclusa.com/televisions
or by phone at 1-877-300-8837. 

 

Thanks,

Tanner

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3 Replies
Level 7

Re: Roku TV non roku wired speaker, no audio

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@MingoAv1950 wrote:

Hi, my Vizio tv used a powered speaker for surround audio; it works fine by rca cables; tv now (rip) and I purchased a Roku TCL tv, now I can not pair the speakers to this tv fallowing the configuration steps.Does it have to be a Roku speaker to work? If mines work, please tell me how? Thanks have a good day.


As I see no one has an answer to my issue, meaning that I have to keep trying to make it work.thanks

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Level 19

Re: Roku TV non roku wired speaker, no audio

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@MingoAv1950  Thanks for reaching out. Your Roku TV can only be wirelessly paired to Roku TV Wireless Speakers. If you are trying to use an external audio system or speakers, they will need to be connected to your TV using either the HDMI ARC port on the TV, an optical audio cable (if your TV provides this option) or via the 3.5mm audio jack. 

For more help and support settings up your Roku TV, feel free to contact your Roku TV manufacturer directly. They provide additional assistance and can help answer any other questions that you may have regarding your TV or it's features. You can reach them here: https://support.tclusa.com/televisions
or by phone at 1-877-300-8837. 

 

Thanks,

Tanner

View solution in original post

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Level 7

Re: Roku TV non roku wired speaker, no audio

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I have the TCL Roku 55”. I cannot get my Bose sound system to configure using the device settings, nor will it operate using the 3.5mm sound cord to RCA plugs that connect to back of my sound system.

Am I stuck retiring the Bose system and buying a Roku sound system???

Your previous response says use the 3.5mm Jack. It doesn’t work!!!!

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