Help

Discussions

Premium audio. Made simple.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
McKinney3
Level 7
‎11-28-2021 02:29 PM

Roku TV keeps saying it is connecting to subwoofer

Had my set up for about 6 months now. My TV keeps disconnecting from the subwoofer and I get a message about every 15 minutes saying that it has reconnected to it. I've tried resetting everything but it keep happening. Suggestions and help is appreciated!

0 Kudos
Reply
1 REPLY 1\
RokuIrene-S
Roku Employee
Roku Employee
‎11-29-2021 10:20 AM

Re: Roku TV keeps saying it is connecting to subwoofer

Hi @McKinney3

Thanks for posting in the Roku Community!

This article helps you troubleshoot problems you may encounter during the pairing process and provides steps you can take to find a resolution.

Have you tried the suggested troubleshooting steps on our website? If NO, Here is the link for you to try on How do I resolve issues pairing my Roku® Wireless Subwoofer?

If you still experiencing the issue message us the serial number of your device.


All the best,
Irene

0 Kudos
Reply