Discussions

[NH1111]

I bought a brand new roku tv and cannot get it passed wireless check. It says internet is connected then continues to reboot itself. I’ve tried unplugging it and I’ve tried restarting the tv and nothing is changing. What do I do???

[RokuDanny-R]

@NH1111 

Thanks for the inquiry.

We recommend rebooting both your wireless router and your Roku TV.

I'd also recommend trying to connect your device to an alternate network or mobile hotspot to see if you can get set up, then reconnect back to your wireless network.

Keep us posted with what you find out. 

Thanks,
Danny