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Ironviking
Level 7

Roku TV Turns on then immediately fades to black

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Roku 40inch. I hit the power, I clearly see the Roku logo then immediately turns black though I can see the picture very very faintly. Any suggestions? Hardware issue?

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RokuTannerD
Level 19

Re: Roku TV Turns on then immediately fades to black

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@Ironviking Thanks for reaching out. That behavior sounds like a display or panel hardware issue with your TV. I'd recommend contacting your Roku TV manufacturer directly to report the issue and request additional assistance. You can locate their contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

 

Thanks,

Tanner

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RokuTannerD
Level 19

Re: Roku TV Turns on then immediately fades to black

Jump to solution

@Ironviking Thanks for reaching out. That behavior sounds like a display or panel hardware issue with your TV. I'd recommend contacting your Roku TV manufacturer directly to report the issue and request additional assistance. You can locate their contact information here: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

 

Thanks,

Tanner

View solution in original post

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