Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kevyzim
Binge Watcher

Roku TV (TCL65R625) and Vizio 5.1 Atmos SB636512-F6 Soundbar Connecting Issues

When I turn on the Roku TCL and load the YouTubeTV app, the sound thru the Vizio Atmos Soundbar is fine. I am running the latest HDMI 8K cable out of the TCL via HDMI-ARC to the Soundbar.

When I switch to HBOMax, Disney+, Apple+ (or really any other app) the sound thru the soundbar cuts in and out or is not there at all. If I go back to YTTV, the sound is fine.

 

If I unplug the soundbar (AC) while on any other app but YTTV, I get sound from the TV. When I plug the Soundbar back in, the sound is fine even when switching to other apps that did not work before. When I turn the TV off and back on again, I have to go thru the same "fix."

Quite frustrating. I have tried changing the audio output but does not seem to make a difference.

Any suggestions welcome.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.